First, check to see whether your card is still being processed by viewing the contents of your eGifter wallet. (eGift cards can take up to 24 hours to process.) Make sure you are signed in with the correct email address or Facebook/Amazon login. Hint: The correct email address will match the email at which you received your gift notification. If you have any questions, your best bet is to Contact Us here.
Articles in this section
- How will I know that someone has sent me an eGift card?
- How do I claim and redeem an eGift Card?
- I’m having trouble claiming my card. What should I do?
- Why doesn't my gift card have a bar code?
- Will I have the opportunity to say 'thanks' for the gift?
- I received a gift card by SMS text. I'm having trouble accessing it. Can you help?
- Do eGift cards expire?