Some customers have reported difficulty experienced by TJ Maxx cashiers when attempting to redeem gift cards. This is typically resolved by asking the cashier to be sure that the gift card number and PIN are properly entered.
You can always confirm your current balance by checking the T.J.Maxx website directly -- click here.
We apologize for any inconvenience -- and are eager to help you troubleshoot if necessary. Feel free to submit a request for more assistance -- click here.