Where is my Gift Card?

For Updates about Order Processing or Order Status

1. Monitor your email for status updates including an Order Confirmation (click on the Order Status)
2. Or, login to your eGifter account and navigate to the menu bar

NOTE: Our support team does not accept requests to expedite orders.

Understanding How Gift Cards are Delivered & Securely Stored

Guest Checkout Users: 

Purchased for yourself? You'll receive an email with a link to claim your gift card.

Sent to a friend?  They'll receive it by one of the available delivery methods you chose:

• Email delivery
• Text delivery
• Print & hand delivery (learn how to configure this delivery method)

For eGifter Account Owners:

Your Order Confirmation email contains a claim link. Or, login and navigate to your Wallet:

• Login by clicking on your name, upper right
• Navigate to the "My Wallet" menu
• More here:
  • Your Account, Wallet and Balance
  • Where's my eGifter Choice Card and Gifted Messages? Check Your Archive Folder.

More...

• If you have multiple eGifter accounts, be sure to login to the correct account when searching for your securely stored gift card(s) purchased through that particular account. 
• If your eGifter account is tied to a social account, you will not receive a Password Reset email (more here)

• Your Account, Wallet and Balance
• Where's my eGifter Choice Card and Gifted Messages? Check Your Archive Folder.