Where is my Gift Card?

Understanding How Gift Cards are Delivered & Securely Stored

1. Guest Checkout Users: 

Purchased for yourself? You'll receive an email with a link to claim your gift card.

Sent to a friend?  They'll receive it by one of the available delivery methods you chose:

• Email delivery
• Text delivery
• Print & hand delivery (learn how to configure this delivery method)

2. For eGifter Account Owners:

Order Confirmation emails are sent for every transaction. Click the "claim" button or login to eGifter.com and navigate to your Wallet:

• Click on your name, upper right
• "My Wallet" or "Order History"
• More here:
  • Your Account, Wallet and Balance
  • Where's my eGifter Choice Card and Gifted Messages? Check Your Archive Folder.

Get Updates about Order Status

1. Locate our email titled "Order Confirmation" and click on Order Status
2. Account Owners -- login and navigate to the menu bar
3. From eGifter.com footer link, click "Order Status"

Sorry! Our support team is unable to process requests to expedite orders.

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• If you have multiple eGifter accounts, be sure to login to the correct account when searching for your securely stored gift card(s) purchased through that particular account. 
• If your eGifter account is tied to a social account, you will NOT receive a Password Reset email (more here)