For Updates about Order Processing or Order Status
- Monitor your email for status updates including an Order Confirmation (click on the Order Status)
- Or, login to your eGifter account and navigate to the menu bar
NOTE: Our support team does not accept requests to expedite orders.
Understanding How Gift Cards are Delivered & Securely Stored
Guest Checkout Users:
Purchased for yourself? You'll receive an email with a link to claim your gift card.
Sent to a friend? They'll receive it by one of the available delivery methods you chose:
- Email delivery
- Text delivery
- Print & hand delivery (learn how to configure this delivery method)
For eGifter Account Owners:
Your Order Confirmation email contains a claim link. Or, login and navigate to your Wallet:
- Login by clicking on your name, upper right
- Navigate to the "My Wallet" menu
- More here:
- If you have multiple eGifter accounts, be sure to login to the correct account when searching for your securely stored gift card(s) purchased through that particular account.
- If your eGifter account is tied to a social account, you will not receive a Password Reset email (more here)