Bitcoin, often referred to as digital cash, is a virtual currency exchanged on the Internet. It does not require a credit card or bank. Bitcoin transactions are discrete because purchases are not tied to individual people and their identities. Rather, transactions are associated with a Bitcoin address (character string). Bitcoin should be treated with the same (or greater) care as all of your standard wallets and accounts.
Purchase Gift Cards with Bitcoin
1. Select a gift card
From the catalog, choose the gift card you would like to purchase. Follow the "Buy for Myself" or "Send to a Friend" path.
Proceed to Check Out. Select Bitcoin as your payment method:
2. Follow the on-screen payment processing options:
- Continue to Bitpay: Confirmations will be gathered and reported via Bitpay
- Continue to Netcents: The transaction will bypass a processor and hit the blockchain directly
TIP: In Bitpay, we suggest avoiding these options:
- Do not select "Replace-By-Fee" (Bitpay does not support RBF)
- Do not select "Child Pays for Parent" method
3. Monitor your email for a Confirmation Number
Once the payment is submitted, you will receive an email confirmation indicating that your invoice has been paid. It will contain a confirmation.
TIP: Bitpay will send an email notification even if your order does not process successfully.
4. Once payment processes, we'll deliver your gift card
After 6 confirmations on the network and other success factors have completed, your gift card will be delivered.
- Account Owners: Login to your gift card account and navigate to your wallet
- Guest Checkout Users: Follow the claim link from the email notification
Order Processing Factors
A variety of factors influence the speed of order processing and completion:
- Larger Bitcoin amounts typically take longer to process
- High volume of traffic on the Blockchain can delay order processing*
- When delays occur like the ones above, orders can time-out or expire
- Incorrect transaction data entry can lead to an Invalid Payment
Monitoring Bitcoin Transactions via the Blockchain
All Bitcoin transactions are recorded in the Blockchain where their status can be viewed in detail.
Drill into a transaction
Investigating the Status of a Bitcoin Order
If you need assistance, feel free to Submit a Request with the following details:
Bitcoin Transaction ID
- Usually located in your bitcoin wallet transaction history
- It is a set of 64 hexadecimal characters (0-9 & a-f)
- Example: 9f94d278a92b10e9abac033ff5f327a852c803da63bd2b9440bf6440e8bc1428
Receiving Bitcoin Address: a set of around 34 mixed case (upper/lower) alphanumeric characters (0-9, a-z, A-Z) which starts with a 1 or a 3.
For Example: 19hw6hdT1rv16abN89kJB4q6m83usjJDdu
- Sending Bitcoin Address and Date, Time, Amount
- Order number