More Information about American Express® eGift Cards:
Redemption: Online and In-Store
Geographic Limitations:May be used at online merchants virtually everywhere American Express® Cards are accepted in the United States, U.S. Virgin Islands and Puerto Rico
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Check Your Gift Card Balance
Check your American Express® eGift Card balance, here.
Assistance with Redemption
Redemption Instructions (Online, In-Store, Save to Digital Wallet)
Once a gift card is delivered, we lose visibility into the code and redemption activity (for security purposes). Best bet is to work with the American Express® support team, as they have a secure level of access and visibility that we do not.
Contact American Express® Directly
Call 1-833-249-6098 or visit American Express® eGift Card.