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Purchasing with Venmo

Gift Card Support
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This article explains in detail how to configure Venmo as a payment option to purchase a gift card at eGifter.com.

Key Takeaway: Venmo is not currently available in the eGifter Mobile apps. While it can only be configured and used on a mobile device, you must access it through a modern web browser like Firefox, Chrome or Safari while connected to the Internet.

How to edit your Venmo billing address

Our partners at Venmo ask that customers who need to edit their billing address in the Venmo app contact support@venmo.com for assistance. Doing so is the only means of updating the Venmo billing address.  

Our approval process requires a precise match between the billing address in your payment account and the information you enter into your eGifter account and order. 

How to purchase an eGift Card with Venmo

The "Pay with Venmo" button will appear *ONLY* when:

  • You're on the eGifter checkout page from a mobile device browsing the web*
    1. If on iOS, you must use the Safari browser
    2. If on Android, you must use the Chrome
  • The Venmo App must be installed, setup and approved for purchases

ESSENTIAL TO NOTE:

  • Venmo is not available from eGifter Mobile Apps
  • Venmo is not available when purchasing from eGifter on a desktop computer
  • Venmo is OWNED BY PayPal, so you may see the PayPal logo on various screens

ADDITIONAL REMINDERS -- PLEASE READ:

  • Be sure that the Name and Email address you enter, when prompted, are the same credentials used for your PayPal account
  • In order to complete your purchase, you must have a U.S. Verified PayPal Account
  • Most all of the eGift Cards sold at eGifter are valid in the U.S. only, so you will not be able to redeem them while out of the country. However, you can regift or transfer them to a friend in the U.S.

A variety of Venmo settings must be enabled in order for the correct eGifter screens to display that enable you to purchase with Venmo. Scroll down for detailed Configuration Setting Instructions. 

1. Once these settings are enabled, you should see the following: 

IMG_2836.jpg

2.  From the button above, click on PayPal.

  • From there, continue paying with Venmo.

Screen_Shot_2019-02-12_at_1.29.26_PM.png

 

3.  After your transaction successfully completes, you should receive two confirmations by email. One is titled "eGifter Order Confirmation". The second is from Venmo, and should look like this:

Screen_Shot_2019-02-12_at_1.31.45_PM.png

4. If you checked out as either a Guest OR a Member (when logged into eGifter), you will be able to Claim your gift card from the eGifter Order Confirmation.

5. If you checked out as a Member (when logged into eGifter), you will be able to Claim your gift card from your Wallet after your order fully processes.

Screen_Shot_2019-02-12_at_1.40.06_PM.png

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Required Configuration Settings in Venmo

1. First, download/install the Venmo mobile app on your mobile device 

2. Next, configure Venmo to perform eCommerce purchases by enabling "Connect Browsers"

From an iOS device

  1. Tap on the ☰ icon in the upper left corner of the app
  2. Tap on Settings
  3. In the “Buying” Section, tap Connect Browsers and confirm that your preferred browser is connected.
  4. Go back to the form.

From an Android device

  1. Tap on the ☰ icon in the upper left corner of the app
  2. Tap on Settings
  3. In the “Buying” Section, tap Connect Browsers and confirm that your preferred browser is connected.
  4. Go back to the form.

3. Be sure that you DO NOT have “PayPal OneTouch” activated

One Touch enables you to skip logging in to PayPal. HOWEVER, skipping this step also means you will miss the option to use Venmo.  You must deactivate the One Touch feature by turning it off in your PayPal account.

If you still do not see the “Pay with Venmo” option at Checkout, you should troubleshoot by confirming that “PayPal One Touch” is NOT activated.

You'll need to do this from your PayPal account by performing the following steps:  

  • Go to http://PayPal.com
  • Sign In
  • Go to Profile/Profile and Settings
  • Go to My Settings
  • Locate the “Stay Logged in for Faster Purchases” option -- and make sure it is Not Active

NOTE: If you are a PayPal Business Account User, here's how to deactivate "PayPal OneTouch":

  • Click the Profile icon.
  • Select “Log out of all devices” from the drop-down menu.

4. Confirm that "Cookies are Enabled" (For Android, in Chrome) (For iOS, in Safari)

How to Enable Cookies for Android (In Chrome)

  • Open Chrome
  • Go to More menu > Settings > Site settings > Cookies
    You'll find the More menu icon in the top-right corner
  • Make sure cookies are turned on

Screen_Shot_2019-02-12_at_1.24.42_PM.png

How to Enable Cookies for iOS iPhone/iPad/iPod Touch (In Safari)

  • From your home screen, go to Settings > Safari
  • Make sure "Block All Cookies" is turned off

 

Screen_Shot_2019-02-12_at_1.25.04_PM.png

5. For iOS (Safari), make sure that "Prevent Cross-Site Tracking" is disabled

  • From your iOS device home screen, go to Settings > Safari.
  • Make sure "Prevent Cross-Site Tracking" is turned off.

Screen_Shot_2019-02-12_at_1.26.47_PM.png

More from the Venmo Website

The Venmo website offers a full library of tips and support information -- click HERE to learn more.

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