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Be sure to save your 2FA backup code to a secure location. If you lose access to your mobile device, you will not be able to login to eGifter.com without this code.

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Two Factor Authentication (2FA) strengthens access security to your eGifter Account by requiring two methods (aka factors) to verify your identity. Once you enable 2FA, you'll always need to login from the device that you used to configure it on. 

Prerequisite: Install a 2FA App Onto Your Device

A two factor authenticator App (like Duo or Google Authenticator) or must be installed on your mobile device in order to activate 2FA. Doing so provides the verification needed to associate your eGifter account with your identity.

Now, Enable 2FA for Your eGifter.com Account

Log into your eGifter Account.

Once logged in, click the menu in the upper right >> 'Account Settings'

Select 'Setup'

AGAIN: To proceed, the 2FA Authentication App must FIRST be installed on your mobile device.

• Selecting Setup will display your *unique* QR code
• Point and scan the QR code from the Authenticator App on your mobile device
• Navigate to your Authenticator App to generate a 2 Factor Account there.

Now, Navigate to your Authenticator App 

Use your mobile device to scan the QR code that currently displays in eGifter.

• Select the + sign in the upper right corner.
• A pop up window will display the instruction 'Scan barcode'
• After you scan (photograph) the barcode, a VERIFICATION code will display

Now, Manually Enter the Verification Code into eGifter

 Enter the verification code into eGifter.com (directly below the QR code).

Done! eGifter.com will accept the code and 2FA will be enabled.

Once the verification code has been accepted, Two Factor Authentication will be enabled and ready to use.

IMPORTANT: You *must* save your second-factor backup code in a secure location.

If you lose access to your mobile device, you will be UNABLE to login to eGifter.com without this code.

Now, Securely login to eGifter.com with 2FA

When you log in, you will be prompted to enter the newly rotating authentication code from your mobile app into eGifter -- allowing you to access your account.

• Launch your Authenticator App, notice the code -- and enter it into the eGifter window.

Questions?

Q:  How do I reset my password with Two- Factor authenticator?

A: If you have an eGifter Member account you: Go ahead and reset your password as usual. You will be prompted to enter your (rotating) authenticator code before any changes can be saved.

A: If you have a social media login method (ie Google, Amazon or Facebook): Reset your password directly on the social media website.

Q: What if I lose my mobile device or get a new one?

A: Be sure to note the secondary backup code when setting up 2FA and save it in a secure location. This code will be required in order to access your account. 

 Q: What are the most common errors? 

A: Verify that you entered the code correctly:

• If you manually entered the code, be sure there were no typos 
• If you copy/pasted, be sure you entered the correct code

A: Confirm that the clock on your device is correct (our 2FA system is time-based)

 Q: If none of the common errors apply, how can I recover my account?

A: Please Submit a Request and supply your backup code. We'll guide you from there.