Questions, Answers & Guidelines for Swaps

About Swaps

The Swap option is designed to ensure a wonderful and satisfying experience for both gift givers and their recipients! We are firm believers in #freedomofchoice.

• Gift Givers: Rest assured you're giving the perfect gift -- knowing there's a degree of flexibility controlled by your recipient.
• Recipients: The person that gifted you wants you to be delighted. Now you can get the gift card you *really* want.

We love serving you!

At the same time, we closely monitor account usage and appreciate your courtesy in using this function judiciously. We trust that our customers will not take advantage of this feature, unique to eGifter.com

What to Expect

When the gift recipient receives their gift notification, they are presented with the option of swapping their original gift card to a different brand. 

By clicking on "See Brands I Can Swap Into", they're redirected to a set of gift cards available for swap. 

More Q&A about Swaps....

Q: Can I swap a gift card I purchased for myself? 

A: No -- only gift cards received as a gift from someone else on eGifter.com can be swapped.   

Q: Can I swap a promotional gift card?

A: Sorry. Because special discounts apply to promotional gift cards, they cannot be swapped.

Q: Can I "purchase" a Swap? 

A: No -- there's no ability to "purchase" a swap outright. It's only available for "Send to a Friend" -- as illustrated in the Uber Gift Card example, below. 

Q: My friends & family chipped in for a Group Gift. Can I swap for another brand?

A: No -- the swap feature is only available for "Send to a Friend" -- as illustrated in the Uber Gift Card example, above. 

Q: Can I Swap a gift card that's already in my wallet?

A: The only path to swap a gift card is from the email you received notifying you of the gift you received.

Q: How many times can I perform a Swap against the original gift I received?

A: Gift cards that have been generated as a Swap can't be swapped a second time. 

Q: Is there a cost to swap a gift card I received as a gift?

A: No, there's no charge for this service.

Q: I reside outside of the U.S.  

A: Depending on the Terms & Conditions of a particular gift card with regard to geographic restrictions, it will not be eligible to swap if the redemption attempt occurs outside of the United States. More here: In What Countries can eGift Cards be used.