Having trouble redeeming your Kohl's gift card, either online or in-store?
- Consult Kohl's Billing Department to confirm they have a backup credit card on file
- Company policy at Kohl's requires this payment security measure
- Once done, you should be good to go.
As standard procedure, you can always perform a Balance Check at the Kohl's site.
If you have any other questions or concerns about your Kohl's Gift Cards, contact their Customer Service team at (866) 887-8884.